Zencore

Odoo ERP for Retail Businesses

Connect sales, inventory, purchasing, customer management, accounting, and retail operations in one integrated platform.

Stores, warehouses and online channels in one system

Point of Sale
Sales Management
Inventory Management
Purchase Management
CRM & Customer Management
Accounting
eCommerce
Product & Pricing Management
Multi-store Operations
Industry Overview

What Retail businesses need from an ERP

Retail businesses need to manage products, customers, suppliers, sales channels, inventory, and financial operations simultaneously. Zencore implements Odoo to help retailers centralize these operations and gain better visibility across stores, warehouses, and sales channels.

Common challenges we solve

Stock out of sync across stores

Each outlet keeps its own stock count, so head office cannot tell what is actually on the shelf. Transfers and reorders are based on guesswork.

Online and in-store sales run separately

Web orders, social media orders and counter sales are recorded in different places. The same item can be sold twice or not at all.

Prices and promotions applied inconsistently

Discounts, price changes and offers are communicated by phone or spreadsheet. Branches end up charging different prices for the same product.

Slow daily cash reconciliation

Cashiers close the day on paper, and accounts receives cash, card and mobile wallet totals late. Differences are hard to trace back to a session.

Reordering by instinct

Without sales velocity data, buyers over-order slow movers and run out of fast sellers. Supplier lead times are not considered.

Little knowledge of repeat customers

Customer details sit in the POS of one branch or nowhere at all. Loyalty and follow-up campaigns are difficult to run.

Odoo Solutions

Odoo apps we implement for Retail

Each app is configured around your processes and connected to the rest of the system, so data entered once is available everywhere.

Point of Sale

Odoo POS runs the store counter on a browser or tablet and posts every sale directly to inventory and accounting.

  • Barcode scanning and receipt printing
  • Cash, card and split payments
  • Session opening and closing with cash control
  • Keeps selling during short internet outages

Sales Management

Handles quotations and orders for wholesale, corporate and phone customers alongside counter sales.

  • Quotations and sales orders
  • Delivery and invoicing status per order
  • Salesperson and team tracking

Inventory Management

Tracks stock by warehouse and store location, with every movement recorded as it happens.

  • Multi-warehouse and store locations
  • Inter-branch transfers
  • Barcode-based receiving and counts
  • Reordering rules per location

Purchase Management

Turns reorder needs into purchase orders and matches supplier bills against what was actually received.

  • Requests for quotation and purchase orders
  • Vendor pricelists and lead times
  • Three-way match of order, receipt and bill

CRM & Customer Management

Keeps one customer record across stores and the online shop, with purchase history visible at the counter.

  • Shared customer database across branches
  • Purchase history per customer
  • Loyalty points, coupons and gift cards
  • Leads for corporate and bulk buyers

Accounting

Receives POS, sales and purchase entries automatically so finance can close books without re-entry.

  • Automatic journal entries from POS sessions
  • Bank and payment reconciliation
  • VAT configured for local requirements
  • Branch-wise profit and loss

eCommerce

Publishes the product catalogue online using the same stock and prices as the stores.

  • Online shop linked to live inventory
  • Online payment gateway integration
  • Click-and-collect and home delivery options

Product & Pricing Management

Maintains products, variants and pricelists centrally so every channel uses the same data.

  • Product variants such as size and colour
  • Pricelists by branch, channel or customer group
  • Time-bound promotions and discounts

Multi-store Operations

Lets head office run many branches from one database while each store sees only what it needs.

  • Separate POS configuration per store
  • Branch-level access rights
  • Consolidated stock and sales view for management
End-to-End Workflow

From supplier to shelf to customer

How a typical retail process runs inside Odoo once everything is connected.

01

Purchase

Buyers raise purchase orders in Odoo Purchase based on reordering rules and supplier lead times.

02

Receive

The warehouse receives goods against the purchase order in Inventory, scanning barcodes to confirm quantities.

03

Distribute

Stock is transferred from the central warehouse to stores through internal transfers.

04

Sell

Stores sell through Point of Sale while the online shop sells from the same stock through eCommerce.

05

Reconcile

Each POS session closes with a cash count and posts sales and payments to Accounting.

06

Review

Management checks sales, margins and stock levels by branch in Odoo reports and dashboards.

What Zencore Delivers

Typical projects

01

Multi-branch POS rollout

Zencore configures POS for each outlet, sets up cashier access and cash control, and trains store staff before go-live.

02

Central warehouse with store replenishment

We design the warehouse and store locations, transfer routes and reordering rules so stores are restocked from one hub.

03

Online shop connected to store stock

We launch an Odoo eCommerce site that uses live inventory and pricelists, with payment gateways such as bKash or Nagad integrated where required.

04

Product and opening stock migration

We clean and import product catalogues, variants, barcodes, customers and opening balances from spreadsheets or legacy POS systems.

Benefits

What changes with Odoo

Real-time inventory visibility

Stock levels for every store and warehouse update as sales, receipts and transfers are recorded.

Centralized sales information

Counter, wholesale and online sales are visible in one place instead of separate reports.

Better purchasing control

Purchases follow reordering rules and approvals, and supplier bills are checked against receipts.

Connected online and offline operations

The online shop and physical stores share products, prices and stock.

Faster reporting

Daily sales, margin and stock reports are available without collecting files from branches.

Improved customer management

Customer history and loyalty balances follow the customer across every store and channel.

How Zencore Helps

Our implementation approach

A structured path from your first conversation with us to a system your teams use every day.

Step 01

Discover

Understand your current processes, pain points and requirements.

Step 02

Design

Map your processes to the right Odoo apps and workflows.

Step 03

Implement

Configure and customize Odoo around the way you work.

Step 04

Migrate & Integrate

Move your data and connect Odoo with your existing systems.

Step 05

Train

Prepare each team to use the system with confidence.

Step 06

Support

Stay with you after go-live and keep improving the system.

FAQ

Questions about Odoo for Retail

Odoo POS can continue taking orders during short connection drops and syncs once the connection is back. For stores with unreliable internet we plan backup connectivity as part of the rollout.
Free 30-Minute Consultation

Ready to run your retail business on Odoo?

Book a free session with our ERP experts. We'll look at how your retail operations run today and map out how Odoo can support them.

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