Privacy Policy
1. Overview and Scope
Zencore (registered office: Daisy Garden (3rd Floor), House-14, Block-A, Banasree, Rampura, Dhaka-1219, Bangladesh; "Zencore," "we," "us," or "our") is the Data Controller for all personal data collected through our websites and digital properties.
Applicable Legal Frameworks
| Framework | Jurisdiction | Key Obligation |
|---|---|---|
| GDPR (EU) | European Union | Lawful basis, data subject rights |
| UK GDPR | United Kingdom | Post-Brexit data protection |
| CCPA / CPRA | California, USA | Right to know, delete, opt-out |
2. Data Controller and Contact Information
| Legal Entity | Zencore |
| Address | Daisy Garden (3rd Floor), House-14, Block-A, Banasree, Rampura, Dhaka-1219 |
| Privacy Contact | legal@zencoreltd.com |
We will acknowledge your request within 72 hours and respond substantively within 30 calendar days.
3. Personal Data We Collect
3.1 Data You Provide Directly
| Category | Examples | Collection Point |
|---|---|---|
| Identity data | Name, Job title | Contact forms |
| Contact data | Email, Phone | Lead capture |
4. Lawful Basis for Processing
| Processing Activity | Lawful Basis | GDPR Article |
|---|---|---|
| Business Enquiries | Legitimate Interests | Art. 6(1)(f) |
| Marketing | Consent | Art. 6(1)(a) |
5. How We Use Your Personal Data
Business Operations
- Responding to business enquiries
- Managing client relationships
- Providing services across 22+ SBUs
Marketing & Talent
- Processing job applications
- Sending newsletters (consent-based)
- Targeted advertising campaigns
6. Data Retention
| Data Category | Retention Period |
|---|---|
| Business Enquiries | 3 years from last contact |
| Client Contact Data | Relationship duration + 7 years |
7. Your Data Subject Rights
Right to be informed
Know what data we hold and how we use it
Right of access (DSAR)
Obtain a copy of your personal data
Right to rectification
Correct inaccurate or incomplete data
Right to erasure
Request deletion of your personal data
Right to withdraw consent
Withdraw consent at any time
Right to object
Object to processing based on interests
To exercise your rights, email legal@zencoreltd.com
8. Information Security
We implement TLS 1.2+ encryption, MFA, and regular vulnerability scanning.
9. Governing Law
This Policy is governed by the laws of Bangladesh. Disputes are subject to the jurisdiction of the courts of Dhaka, Bangladesh.
© 2026 Zencore. All rights reserved.