Building a Scalable Omnichannel Retail Operation
Founded in 2015, The Vape Cafe has grown into a prominent vaping retail business in Bangladesh, operating with multiple branches.
Problems
The Vape Cafe faced several challenges as its operations expanded, including branch-wise and centralized accounting, disconnected e-commerce inventory, manual stock transfers, courier fulfillment decisions, and an unlinked aamarPay gateway. These disconnected processes resulted in delays, errors, reconciliation issues, and limited scalability.
Our Solutions
Zencore Solutions connected the company's e-commerce and physical operations through Odoo. Real-time inventory synchronization connected online sales with available stock. Automated internal stock transfers improved movement between locations, while Steadfast Courier integration supported branch-based order fulfillment. The aamarPay gateway was integrated to streamline digital payments and reconciliation. CRM also enabled improved customer tracking and loyalty management.
Outcomes
The Vape Cafe now benefits from real-time financial control, accurate stock visibility, faster delivery, and stronger customer management. The integrated platform has created a more digitally empowered and scalable retail operation.
What We Implemented
Zencore Solutions implemented an integrated Odoo ecosystem covering E-commerce, Sales, Purchase, Inventory, Accounting, and CRM, with integrations for Steadfast Courier and the aamarPay payment gateway.
Overview
An integrated omnichannel retail ecosystem connecting e-commerce, branches, warehouses, inventory, finance, payments, logistics, and CRM.
Key Features
- E-commerce Integration
- Real-Time Inventory Synchronization
- Branch-Wise Accounting
- Automated Stock Transfers
- Steadfast Courier Integration
- aamarPay Integration
- CRM & Customer Tracking
- Centralized Financial Reporting
Want results like The Vape Cafe?
The Vape Cafe turned to Zencore to transform how they work. Tell us about your goals and we'll show you what's possible for your business.
- No obligation
- Free consultation
- Odoo experts
Ali Hayder Mohin
Business Development Manager